Terms & Conditions
Introduction
Welcome to Nsparo Pool Solutions (“we,” “our,” “us”).
These Terms and Conditions (“Terms”) govern your use of our website www.nsparopoolsolutions.com.au and our pool cleaning, maintenance, and related services.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services
Services
Nsparo Pool Solutions provides professional pool cleaning, maintenance, and water treatment services.
All services are subject to availability and may vary depending on your pool’s condition and location.
We reserve the right to refuse or cancel services if conditions are unsafe or unsuitable (e.g., unsafe electrical equipment, aggressive animals, or restricted access).
Quotes and Bookings
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Quotes are valid for [e.g., 14 days] from the date of issue.
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Final pricing may vary depending on pool size, condition, or specific customer requirements.
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Bookings may be made by phone, email, or online form and are confirmed upon our acceptance.
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We may request a deposit for certain services or ongoing maintenance agreements.
Payments
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Payment terms will be outlined on your invoice.
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Late or unpaid invoices may incur fees or suspension of ongoing services.
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All materials, chemicals, and equipment remain the property of Nsparo Pool Solutions until paid in full.
Cancellations and Rescheduling
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Please provide at least 24 hours’ notice to cancel or reschedule an appointment.
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Cancellations with less than 24 hours’ notice may incur a cancellation fee.
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We reserve the right to reschedule services due to severe weather, safety concerns, or unforeseen circumstances.
Customer Responsibilities
To ensure safe and efficient service, customers agree to:
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Provide safe and unobstructed access to the pool area.
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Secure pets and children during service visits.
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Inform us of any potential hazards, faulty equipment, or special conditions before service.
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Maintain pool systems and equipment as recommended between visits.
Website Information and Accuracy Disclaimer
While we make every effort to ensure the accuracy of information on our website, Nsparo Pool Solutions makes no warranties or representations about the completeness, reliability, or accuracy of any content.
Information, images, pricing, or service descriptions on this website are provided for general information purposes only and may change without notice.
We are not liable for any errors, omissions, or outdated information, nor for any reliance placed on the website content.
Your use of the website and any reliance on its material is entirely at your own risk.
Limitation of Liability
To the maximum extent permitted by law:
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Nsparo Pool Solutions and its employees, contractors, and affiliates are not liable for any loss, damage, or injury (including indirect or consequential loss) arising from your use of our website or services.
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We are not responsible for damage caused by factors outside our control, including poor water chemistry, faulty equipment, weather conditions, or customer negligence.
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Our liability for any breach of these Terms or applicable consumer guarantees is limited to:
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re-supplying the service, or
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refunding the cost of the service, as required under the Australian Consumer Law (ACL).
We do not exclude liability for any rights or remedies you may have under the ACL that cannot be lawfully excluded.
Indemnity
You agree to indemnify and hold harmless Nsparo Pool Solutions, its employees, and contractors from any claims, losses, damages, or expenses (including legal costs) arising out of your use of our website, breach of these Terms, or misuse of our services.
Intellectual Property
All content on this website—including text, graphics, images, and logos—is the property of Nsparo Pool Solutions unless otherwise stated.
You may not copy, reproduce, or distribute any content without our written consent.
Privacy
Your privacy is important to us. We handle your personal information in accordance with our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Third-Party Links
Our website may contain links to third-party websites.
These links are provided for your convenience only, and we are not responsible for the content, accuracy, or privacy practices of any third-party sites.
Changes to These Terms
We may update these Terms from time to time without prior notice.
The latest version will always be available on our website. Continued use of our website or services constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of Western Australia, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts in that state or territory.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Nsparo Pool Solutions